Easy 7-Day Returns

Eligibility for Returns

To qualify for a return, the product must:

• Be unused, unworn, and in its original condition
• Include all original packaging, tags, certificates, and invoices
• Show no signs of damage, alteration, or misuse

Items Not Eligible for Return

For hygiene and quality assurance reasons, the following items cannot be returned:

• Earrings (unless received damaged or incorrect)
• Personalized or customized jewellery
• Gift cards
• Clearance or final sale items

Exchange Policy

If you would like a different design or size, you may request an exchange within 7 days of delivery, subject to product availability.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or an unboxing video. We'll arrange a replacement or full refund after verification.

Return Process

• Submit a return request through our website or contact our customer support
• Once approved, we'll arrange a pickup where service is available
• After the product passes our quality inspection, your refund or exchange will be processed

Refunds

• Refunds are processed after the returned product passes inspection
• Original payment refunds are typically completed within 5–7 business days
• COD orders will be refunded via bank transfer or UPI after account verification

Return Shipping

• Damaged, defective, or incorrect products: Free return shipping
• Personal preference returns: Return shipping charges may apply depending on your location and order value